1. Who We Are
Converted.ie is the trading name of Daniel Padmore, a sole trader based in Co. Donegal, Ireland. We are the data controller for personal data collected through this website. You can contact us at admin@converted.ie.
2. What Data We Collect
When you visit or interact with this website, we may collect the following data:
- Cookie consent preferences: Your choice to accept or reject non-essential cookies, stored by our consent management platform (Cookiebot).
- Analytics data: Anonymised information about how you use the site, such as pages visited, time on page, device type, browser, and general geographic location (country/region level). This is collected via Google Analytics 4 only if you consent.
- Scheduling data: If you book a call through our Calendly widget, Calendly collects your name, email address, and any information you provide. Calendly acts as a separate data controller for that data under their own privacy policy.
- Email correspondence: If you contact us directly via email, we receive your name, email address, and the content of your message.
3. Why We Collect It
- Analytics: To understand how visitors use our site so we can improve our content and services.
- Scheduling: To allow you to book an audit call with us.
- Email enquiries: To respond to your questions and discuss our services.
- Consent management: To remember your cookie preferences and comply with privacy regulations.
4. Legal Basis
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
- Consent (Article 6(1)(a)): For setting non-essential cookies and collecting analytics data. You can withdraw consent at any time via the cookie banner.
- Legitimate interest (Article 6(1)(f)): For responding to email enquiries you initiate with us.
- Pre-contractual steps (Article 6(1)(b)): For processing data necessary to discuss and arrange our services (e.g. audit bookings).
5. Who We Share Data With
We do not sell your personal data. We share data only with the following third-party service providers who help us operate this website:
- Google (Google Analytics 4, Google Tag Manager): Website analytics. Data may be processed in the EU and US.
- Cookiebot (Usercentrics): Cookie consent management. Data processed in the EU.
- Calendly: Appointment scheduling. Data may be processed in the US.
- Vercel: Website hosting. Data may be processed in the EU and US.
Each provider operates under their own data processing agreements and privacy policies.
6. International Transfers
Some of our service providers (Google, Calendly, Vercel) may transfer data outside the European Economic Area (EEA). These transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, or adequacy decisions where applicable.
7. How Long We Keep Data
- Analytics data: Retained for up to 14 months (as configured in Google Analytics 4), then automatically deleted.
- Cookie consent records: Stored for 12 months, after which you will be asked to consent again.
- Email correspondence: Retained for the duration of our business relationship and deleted within 12 months of our last interaction, unless required for legal purposes.
- Scheduling data: Managed by Calendly under their retention policy.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data where there is no compelling reason for continued processing.
- Restriction: Request that we limit how we use your data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interest.
- Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at admin@converted.ie. We will respond within one month.
9. Right to Complain
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Irish Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie
10. Children
This website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page indicates when changes were last made.
12. Cookies
For detailed information about the cookies we use and how to manage them, see our Cookie Policy.